Shipments and Returns

Shipping Information

For orders placed within the UK: Delivery is carried out by Royal Mail.

1st Class UK delivery is £4

2nd Class UK delivery is £3

For orders placed outwith the UK: Delivery is carried out by courier

Rest of Europe is £6.50

This is a flat fee per order. Please note we do not post on weekends or bank holidays. Flutterby Gift Boutique aims to process all orders within 48hrs.

Return Information

Would you like to return your item? That is not a problem. You can return any unused item in its original packaging to us within 14 day for a full refund.

Please note we do not accept returns on Jewellery Items for health and hygiene reason. This does not affect your consumer rights if the item is faulty. 

The cost of returning your item will unfortunately not be refunded. Please ensure your return is packaged up safely for its journey back to Flutterby Gift Boutique HQ. It is important when returning an item you use a service which can be tracked with the Post Office or courier. Flutterby Gift Boutique cannot accept responsibility for returns that are lost in transit.

To request a return please email us at sales@flutterbygiftboutique.co.uk for your unique return number.